We are committed to building long-lasting relationships with our customers, and those relationships are built on a foundation of trust. We will do everything in our power to ensure that your right to privacy is maintained and protected.
Why Do We Collect Your Information?
CoolHost may use the personally identifiable information collected by CoolHost to contact customers regarding products and services offered by CoolHost and, to the extent that the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts. CoolHost will not share this information in any way with a third party either for free or by selling it, unless such is necessary for the execution of your contract with CoolHost or unless you specifically authorize such disclosures.
What Information Do We Collect?
CoolHost may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users have opted to volunteer such information. This personal information is strictly confidential, and we will keep this information completely secure.
The data we collect is information that identifies you personally, such as:
Telephone and fax numbers
Credit card information
Other billing information
What are Cookies?
A cookie is a piece of data stored on a user’s computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by CoolHost to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by CoolHost to store, for example, whether you want your browser to store your password or not, and other long-term preference information. Cookies used on the CoolHost website do not contain personally identifiable information.
Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. However, none of the information stored in our log files, including but not limited to IP addresses, is linked to personally identifiable information.
Disclosure of Information
CoolHost may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. In the event that CoolHost is sold, the information collected from users may be transferred to the new owners.
Special Offers and Updates
Our customers and users will occasionally receive newsletters or emails with information on products, services, or special offers. Out of respect for the privacy of our users, CoolHost gives them the opportunity to opt-out from receiving these types of communications.
On rare occasions, it is necessary to send out a strictly service-related announcement, for instance, if our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, although they can deactivate their accounts. However, these communications are not promotional in nature, and are only intended for informational purposes.
This website is not intended for use by children under 13 years of age.
Though we make every effort to protect your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order, subpoena or other legal process served on CoolHost.
Maintenance of Information
The information provided to CoolHost is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by CoolHost. CoolHost employs industry-standard security measures to protect the confidentiality of the information. While we cannot guarantee that loss, misuse or alteration of data will not occur; we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission from you to CoolHost.
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution especially if you are using a public computer, such as at a library or Internet cafe, but also when using a personal computer in your private home or office.
To report abuse of this policy, please direct email to email@example.com